Courses

Use the filters on the right to find the course you are looking for.

All courses listed are available in a Self-Paced Study Format.

For On Demand* courses, please contact us.

On Demand* means the course can be scheduled and delivered as a dedicated corporate group session, based on a minimum number of students per session.
Self Paced Study Course

DOI DevOps – Site Reliability Engineering Practitioner (SREP)℠ – English

This course introduces ways to scale services economically and reliably in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediations.

  • Self Paced Study Course
  • English
Self Paced Study Course

Agile Scrum Master Certificate Program

The EXIN Agile Scrum Master course focuses on adopting Agile or Scrum in the workplace and taking on the role of Scrum Master.

  • Self Paced Study Course
  • English
Self Paced Study Course

ITIL® 4 Managing Professional Transition

The ITIL® 4 Managing Professional Transition course is intended to simplify the transition for qualified ITIL® v3 candidates to the ITIL® 4 Managing Professional designation by taking this one course with the associated exam.

  • Self Paced Study Course
  • English
Self Paced Study Course

ITIL® 4 Leader: Digital and IT Strategy (DITS) – English

The ITIL® 4 Leader: Digital and IT Strategy (DITS) course provides the knowledge to enable IT and digital leaders to influence and drive strategic business decisions

  • Self Paced Study Course
  • English

Define & Implement Service Assets and Configuration Management (SACM) – 2 Days Workshop program

This workshop will introduce Service Asset and Configuration Management process and its importance to the success of ITSM program in an organization.

  • English

Define & Implement a Service Catalogue – 2 Days Workshop program

This course will introduce the concept of Service Catalogue and what it means to the Business and the relationship between IT and the Business. How IT and IT Services align with and enable the different business processes and services.

  • English

Define and Implement Service Desk and Incident Management – 3 Days Workshop program

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations. Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

  • English

Define and Implement ITIL® Problem Management – 3 Days Workshop program

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations. Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

  • English
Self Paced Study Course

ITIL® 2011 Service Offerings & Agreement (SOA) Certification Program – 5 Days (French)

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations. Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

  • Self Paced Study Course
  • French
Self Paced Study Course

ITIL® 2011 Release Control & Validation (RCV) Certification Program – 5 Days (French)

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for IT Service Management by many Public & Private Organizations. Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

  • Self Paced Study Course
  • French