DOI DevOps – DevOps Leader Certificate Program (DOL®)

All courses listed are available in a Self-Paced Study Format. Courses are also available On Demand, meaning the course can be scheduled and delivered as a dedicated corporate group session, based on a minimum number of students per session. For On Demand courses, please contact us for more information.

Course Overview

The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a DevOps evolution requires new skills, tools, innovative thinking, and transformational leadership. Leaders up, down and across an organization must align and collaborate to break down silos and evolve the organization.

The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.

The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives and has been designed to teach the key differences and emerging practices for DevOps ways of working through leadership in a fast-paced DevOps and Agile environment.

This certification positions learners to successfully complete the DevOps Leader exam.


  • There is no formal pre-requisite certification for this course, however some basic knowledge on DevOps (e.g. DevOps Foundation level training), Lean, Agile and/or IT Service Management would be helpful for the learner
  • Successfully passing (65%) the 90-minute examination, consisting of 40 multiple-choice questions, leads to the candidate’s designation as a certified DevOps Leader (DOL). The certification is governed and maintained by the DevOps Institute.
  • Successful exam candidates will be designated as “DevOps Leader” and will be issued a certificate and digital badge.


This is a 2 day course when run as an instructor-led course, with an exam voucher issued for students to schedule their exams at a date/time/location that is convenient for them once the course has completed.


The target audience for the DevOps Leader course are professionals including:

    • Anyone starting or leading a DevOps cultural transformation program
    • Anyone interested in modern IT leadership and organizational change approaches
    • Business Managers
    • Business Stakeholders
    • Change Agents
    • Consultants
    • DevOps Consultants
    • DevOps Engineers
    • IT Directors
    • IT Managers
    • IT Team Leaders
    • Lean Coaches
    • Practitioners
    • Product Owners
    • Scrum Masters
    • System Integrators
    • Tool Providers

Program Objective

The learning objectives for DOL include a practical understanding of:

  • DevOps and time to value
  • Mindset and mental models
  • Key differences between DevOps IT and traditional IT
  • Target operating models and organizational design
  • Performance management, rewards and motivation
  • Preparing investment cases
  • Focusing on value outcomes
  • Ideas for organizing workflows
  • Empowerment and participation
  • Defining meaningful metrics
  • Value stream mapping

Program Material

  • Online access to the course content for a 12 month period
  • Sample exam
  • Certification exam voucher

Course Outline

  • Course Introduction
    • Course Goals
    • Course Agenda

    Module 1: DevOps and Transformational Leadership

    • Current Definitions of DevOps
    • Benefits of DevOps
    • Transformational Leadership

    Module 2: Unlearning Behaviors

    • Psychological Safety and Neuroscience
    • Mindset, Mental Models and Cognitive Bias
    • Governance, Risk and Compliance (GRC) and DevOps

    Module 3: Becoming a DevOps Organization

    • How DevOps Differs
    • DevOps Kaizen
    • Building Safety In

    Module 4: Measure to Learn

    • Avoiding Measure to Target
    • Creating a Current Value Stream Map

    Module 5: Measure to Improve

    • The Improvement Kata and Experiments
    • Creating a Future Value Stream Map

    Module 6: Target Operating Models and Organizational Design

    • Conway’s Law
    • DevOps TOM Design Principles

    Module 7: Articulating and Socializing Vision

    • Organizational Change in Large Enterprises
    • Empowering People
    • Broadcasting Outside of Your Organization

    Module 8: Maintaining Energy and Momentum

    • The DevOps Business Case
    • Culture and Climate
    • A High-Trust Culture

    Additional Sources of Information

    Exam Preparations

    • Exam Requirements, Question Weighting, and Terminology List
    • Sample Exam Review