Courses

This DOI DevOps Foundation® certification course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals.

The EXIN Agile Scrum Foundation offers IT professionals a unique certification that combines agile service management techniques and scrum development frameworks in software development. Agile Scrum is about working together to successfully reach an agreed Sprint goal and includes establishing cross-functional and self-managing teams that produce a working increment of software at the end of each iteration or Sprint.

This Foundation level certification course provides an introduction to ITIL® 4 and how the global service management best practice has evolved to manage services holistically across a Service Value System (SVS). ITIL® 4 is the next iteration that incorporates all the best from previous versions and expands on this body of knowledge, by providing a practical and flexible approach to support organizations on their journey to the new world of digital transformation.

This DOI DevOps Foundation® certification course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals.

The ITIL® 4 Specialist: Create Deliver and Support (CDS) course provides an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, along with relevant practices, methods and tools

The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) course provides the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction

The ITIL® 4 Specialist: Drive Stakeholder Value (DSV) course provides an understanding on providing an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts.

The ITIL® 4 Specialist: High Velocity IT (HVIT) course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments.

A half-day session for Executives, Senior Management and “decision makers” who need an in-depth understanding of the values associated with service improvement initiatives based on the ITIL® Service Lifecycle Framework, and require a greater awareness of IT Service Management best practices.

A half-day session for Executives, Senior Management and “decision makers” who need an in-depth understanding of the values associated with service improvement initiatives based on the ITIL® Service Lifecycle Framework, and require a greater awareness of IT Service Management best practices.