Tag: ITSM

The Next Gen of ITIL® is Here … Are You Ready for ITIL® 4?

Posted on June 11, 2019 By Abbey Wiltse Categories: , , , , Tags: , , , , ,

If you haven’t yet heard the news – an update to the ITIL® IT Service Management best practice has been released as February of 2019! ITIL® stands for IT Infrastructure Library, and is a set of publications describing proven best practices in delivering value through IT services to enable business outcomes.  ITIL® has been the… Read more »

What businesses should know about DevOps

Posted on October 24, 2018 By Alex Test Categories: Tags: , , , ,

Many organizations are failing their software projects. Failure in delivering on time, on budget, on promises. These failures are often related to challenges in software development processes and delivery methodologies. To resolve this, this requires the use of an innovative and more effective approach: DevOps. Things to consider when implementing DevOps The DevOps approach is… Read more »