Category: ITSM

The Next Gen of ITIL® is Here … Are You Ready for ITIL® 4?

Posted on June 11, 2019 By Abbey Wiltse Categories: , , , , Tags: , , , , ,

If you haven’t yet heard the news – an update to the ITIL® IT Service Management best practice has been released as February of 2019! ITIL® stands for IT Infrastructure Library, and is a set of publications describing proven best practices in delivering value through IT services to enable business outcomes.  ITIL® has been the… Read more »