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ITIL® 2011 Course Outlines
Foundations and Overview
Exec Overview
Overview Course
Foundation Program
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Intermediate Capabilities Programs
Service Offerings & Agreements (SOA)
Release, Control and Validation (RCV)
Operational Support and Analysis (OSA)
Planning, Protection & Optimization (PPO)
Managing Across The Lifecycle (MALC)
Service Manager Bridge
ITIL® Workshops
Define & Impl Serv Assets & Config Mngmt
Define & Implement a Service Catalog
ITIL® Simulation Outline
ITSM Polestar Simulation Session
ITIL® Course Outlines
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Support & Restore (IPSR)
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Agree and Define (IPAD)
Plan and Improve (IPPI)
CobiT Course Outline
Foundation Certification Program
ISO/IEC 20000® Course Outline
Foundation Certification Program
ISO/IEC27002® Course Outlines
Information Security Foundation (ISFS)
Project Management & ITIL Framework
ITIL Awareness for Project Managers
ITIL/PM for Effective Service Management
Project Management Course Outlines
Project Management Concepts
PMP Express Workshop
Managing Information Technology Projects
Project Scope Management
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Project Communications Management
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BA - Managing Requirements for IT Projects
TOGAF Course Outlines
TOGAF - Part 1
TOGAF - Part 2
TOGAF - Combined
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