- Courses
- ITIL Version 3 Course Outlines
- ITIL Version 3 Simulation Outline
- ITIL Version 2 Course Outlines
- CobiT Course Outline
- ISO/IEC 20000® Course Outline
- Prince2 Course Outlines
- Project Management & ITIL Framework
- Project Management Course Outlines
- Instructor-Led
- Virtual Classroom
- e-Learning
- ITSM Books
- Certification
- Resources
- Partners
- Consulting
- Company
- Our Partners
- United States
- CertifyU
- Inacom
- LearnQuest
- Netlan Technology Center
- Procom Consultants Goup
- Projex Group LLC
- RG Freeman Group
- WestLake
- Canada
- Acend Corporate Learning
- Bulletproof Solutions
- Burntsand
- CTC TrainCanada
- CTE Solutions
- Latitude 3
- Nexio
- Procom Consultants Goup
- Protech
- Sierra Systems
- Stroma Service Consulting
- Synesis-Versalys
- TekSource
- Web Age Solutions
- Europe
- CEDRE IT
- Eurotil
- Middle East
- eas-Quest
- Japan
- JJS
- SSC
Our training programs are delivered through a network of Ahead Technology authorized training partners which are authorized to use our courseware and deliver the training either through Ahead Technology instructors or through their own accredited training resources. As such these partners are enabled to deliver our complete ITIL®, Cobit®, ISO/IEC20000® training programs. For more information about how you can become an Ahead Technology Partner visit our Partner Program page.
Types of Partnerships
Accredited Training Associates (“ATA”)
Are partners that are ITIL® Accredited Training Associates through Loyalist Certification Services (LCS), sponsored by Ahead Technology. These partners utilize Ahead Technology courseware materials which are accredited by LCS and the program is delivered either by their own accredited instructors or Ahead Technology Instructors.
Ahead Technology Partner (“ATP”)
Are partners that market, promote and sell Ahead Technology instructor-led, virtual classroom and eLearning products which are delivered by Ahead Technology Instructors.
To find partners that provide Public Course Offerings, visit our Public Schedule page.
United States
CertifyU
About CertifyU - www.certifyu.com
Helping you to reach your professional certification goals, one step at a time! Our Mission: To provide the highest quality training with unmatched convenience and value.
Whether you are looking for Certified Training in a traditional classroom environment, at your corporate location, or online, you will learn from the IT industry’s most experienced, certified instructors, in the manner best suited to your target audience. CertifyU has successfully certified more than 5000 students in various ITIL Curriculums at prices that can’t be matched by our larger competitors.
We work with Fortune 500 companies, Education Centers, Corporate Training Departments and Individuals who seek quality instruction and professional certification services. CertifyU is a fully accredited provider of ITIL, COBIT, and ISO/IEC 20000 Education. CertifyU will help you to attain the skills and certifications that you desire as quickly as possible. Courses are offered throughout North America and Europe.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Weston, Florida, USA |
| Contact name: | Paul Crane |
| Contact email: | pdcrane@certifyu.com |
| Contact number: | (954) 659-8535 |
Inacom Information Systems
About Inacom - www.inacom.com
Inacom Information Systems is a locally owned, Wisconsin-based business solutions provider specializing in technology consulting, education and procurement. Inacom is headquartered in Madison, Wisconsin, with offices in Brookfield and Appleton. Inacom Information Systems has its roots deep in Madison's technology history. In 1984, Laurie Benson, Gary Hoffman, and Loren Mortenson founded our company, More Than Computers, Inc. They had a vision of the approaching impact of personal computer technology on the business world. Their fresh approach took the computer business to the client and, in doing so, allowed them to become partners with customers who were pursuing strategic business technology solutions. Today, More Than Computers, Inc., dba Inacom Information Systems, continues to practice customer-centric strategies by offering end-to-end technology solutions to businesses, educational and government institutions throughout Wisconsin. We provide consulting, planning, design, and implementation of client-server based technology solutions from desktop to data center. Inacom's approach allows us to make technology work to meet our customers' business needs for today while planning for the future. We provide sales, service, and support after the sale, as well as ongoing training and education for our clients.
Experience, certifications and specializations with industry leading technologies have allowed us to better serve our clients. Inacom is certified at the highest levels with Microsoft, Cisco, EMC, HP, and VMware. We are committed to Wisconsin businesses and deliver excellence to them through our global partnerships. Inacom Information Systems: Local Intelligence. World-Class Results.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Madison, Wisconsin, United States |
| Contact name: | Lauri Meixelsperger |
| Contact email: | Lauri.Meixelsperger@inacom.com |
| Contact number: | (608) 661-7818 |
LearnQuest
About LearnQuest - www.learnquest.com
LearnQuest Mission Statement - To maximize the competencies and effectiveness of organizations through a holistic approach to developing people's personal and skills vital for success. This goal is accomplished by blending cutting edge training with project mentoring and educational consulting services.
We achieve this mission through an obsession with 100% client satisfaction. We foster a nurturing environment to bring about leadership and team qualities necessary for our clients' personal and professional development.
For over two decades, LearnQuest has been providing complete education solutions for corporation and government organizations who need to train their staff on the latest business skills and Information Technology tools, methodologies and languages. LearnQuest is nationally accredited by ACCET, an IIBA Charter Endorsed Education Provider and partnered with IBM, Microsoft, and MyEclipse.
LearnQuest has helped Fortune 1000 organizations and government agencies to plan, create, and deploy learning solutions enabling them to implement mission critical business solutions within their organizations. Through use of a proven education methodology, LearnQuest has helped its clients improve the quality and effectiveness of their IT projects.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATP) |
| Headquarters: | Bala Cynwyd, Pennsylvania, USA |
| Contact name: | Dimitri Schneiberg |
| Contact email: | dimitri.schneiberg@learnquest.com |
| Contact number: | (610) 206-0101 x103 |
Netlan Technology Center
About Netlan - www.netlan.com
Netlan Technology Center is an award-winning training facility that offers authorized training programs for advance learning and certification for ITIL, Microsoft, IBM & Citrix. Featuring nine state of the art classrooms, Netlan is conveniently located in the heart of midtown Manhattan, a short walk from all major transportation hubs including Grand Central Station, Penn Station, The Port Authority and most subway lines.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATA) |
| Headquarters: | 39 West 37th Street, 11th floor, New York, NY |
| Contact name: | Patrick Power |
| Contact email: | ppower@netlan.com |
| Contact number: | (212) 730-5900 |
Procom
About Procom Consultants Group – www.procom.ca
Procom Consultants Group Ltd. (Procom) is the market leader for IT Staffing. Founded by Frank McCrea in 1978, Procom remains a privately held company. Over the 30 years that it has been in existence, Frank has guided the company towards the goal of being both ‘The Client and Consultant Agency of Choice’. Continuously improving and adapting Procom to meet the needs of our business partners has been a hallmark of Frank’s vision and is a characteristic that has remained central to the Procom identity continuing into the 21st century.
Procom’s business service expertise includes contract staffing, permanent placement, contract administration/payrolling services, and vendor management. As an ISO 9001-2000 designated organization, Procom’s processes are robust and streamlined. Our consultants and Clients alike will attest to Procom’s quality, depth of offering and leading edge utilization of both technology and service delivery best practices.
Procom offices in the United States include, the Raleigh NC - Research Triangle Park and Dallas Texas. Procom also has offices throughout Canada. For more information visit: www.procom.ca
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Peter Carr |
| Contact number: | (647) 288-4685 |
Projex Group LLC
About Projex Group - www.projexgroup.com/
The Projex Group is a full-service management consulting and training firm. We offer a holistic and cost-effective approach to meet the needs of managers, project managers, executives, and IT professionals. The Projex Group is your one-stop partner. Our broad range of service offerings, coupled with more than 15 years of industry experience, provides us with the insight to deliver on point solutions for your most critical needs.
Whether implementing a new technology, streamlining business processes, developing standards, or rolling out an Enterprise system, The Projex Group has the expertise to assist. Our skilled professionals identify the desired result, share the vision with the client and create the solution, while keeping in mind commitment to return on investment.
When companies require PROJect Excellence, The PROJEX Group is there to assist.
| Ahead Technology Curriculum | ITIL® Intermediate and Advanced Courses, Cobit® and ISO/IEC 20000® |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Cherry Hill, New Jersey, United States |
| Contact name: | James Larusso |
| Contact email: | jlarusso@projexgroup.com |
| Contact number: | (856) 429-4555 |
RG Freeman Group
About RG Freeman Group - www.rgfgroup.com
The RG Freeman Group is a learning solutions company focused on educating IT, Business and Management professionals through a broad range of knowledge transfer and consulting services. Our learning solutions combine proven processes, effective learning techniques and industry best practices to assist clients in helping solve their business challenges. Our mission is to help organizations improve their organizational effectiveness through our training and consulting services. The RG Freeman Group provides project management education that is aligned with the (PMI®) Project Management Institute's Project Management Body of Knowledge (PMBOK®) Guide, instructed by Project Management Professionals (PMP®) each with an average of 20 years of experience. Our Business Analysis training is aligned with the International Institute of Business Analysis (IIBA®) and the best practices from the Business Analysis Body of Knowledge®(BABOK®).
We have been providing training to major public sector and nonprofit organizations as well as Fortune 500 companies.
Some of our government clients include; the Graduate School USDA, HUD, SSA, NAVY, DOE, the States of California, Ohio, Texas and Missouri. In addition to the public sector, the team has been providing project management training and consulting services for many industries and corporate clients that include Bristol-Myers Squibb, Walt Disney World, MetLife, Mercedes Benz USA, Hoffman-LaRoche, Johnson & Johnson, PSE&G, IBM, Microsoft, Phillips Medical Systems, Fidelity Investments, Path Communications, Boston University, Northeastern University, PACE University, Educational Testing Service, Timken Corporation and JP Morgan Chase.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Sharon, Massachusetts, USA |
| Contact name: | Rick Freeman |
| Contact email: | rfreeman@rgfgroup.com |
| Contact number: | (781) 784-5721 |
WestLake Training + Development
About Westlake Training + Development - www.westlaketraining.com
WestLake Training + Development is a privately-held C-Corporation organized under the laws of the state of Virginia, having a principal place of business at 1720 Eye Street, NW, 9th Floor, Washington DC, 20006. WestLake is a Small Business as defined by the Small Business Administration under the NAICS Code #: 611420: Computer Training, 611430: Professional and Managerial Development Training. WestLake is on the GSA Schedule: GS-02F-0144P, 04/01/04 - 3/31/09, Instructor-led Training SIN# 27-400. WestLake was founded in 1995 by Greg Eoyang. Keeping pace with the first commercial ramp-up of the Internet, WestLake originally focused exclusively on Web development training. In 2004, the company was acquired by Mark Rogers and began expanding its view beyond the web to include deeper levels of Applications Development, Project Management, ITIL and other business and managerial topics. Today WestLake serves the most progressive and innovative organizations in the world with lab-intensive, instructor-led training and consulting services designed to provide students with useful, practical knowledge and the skills required to develop world-class software and to manage and deploy mission-critical applications.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATP) |
| Headquarters: | Washington, DC, United States |
| Contact name: | Mark Rogers |
| Contact email: | mrogers@westlaketraining.com |
| Contact number: | 1-866-937-8525 x105 |
Canada
Acend Corporate Learning
About Acend – www.acend.com
Acend has been a class leader in IT and business training and development since 2001. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services.
Our combination of courseware, labs, simulations and reference solutions for technology and business skills deliver industry-leading learning solutions for issues that are paramount to the business performance of organizations. Our state-of-the-art equipment and real-world solution, taught by industry experts ensures highly-deployable, reliable and multi-levelled learning from anywhere, anytime.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATP) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Mark Dubois |
| Contact email: | mark.dubois@acend.com |
| Contact number: | (416) 929-1599 x221 |
Bulletproof Solutions
About Bulletproof Solutions - www.bulletproofsi.com
About Bulletproof Solutions - In this day and age, most business operations will grind to a dead stop when there is a technology failure. We’re here to make sure that doesn’t happen for our clients.
We’ve focused on building a company that can offer Atlantic Canada and the Maritimes the type of world-class IT service professionals that would otherwise only be available to the very largest enterprises. We’re here when you need us. Scalable to the size of your company.
Our client services range from designing and maintaining the technical infrastructure of entire municipalities to doing network and security consulting for the smallest proprietorships. In short, we can deliver as little as you need or as much as you want. Our clients love us for our flexibility and responsiveness. We price our services to be competitive. In many cases, more affordable than hiring your own full-time staff to solve the same problems. We’ve located offices in key cities to enable our staff to maintain the speedy response times that our customers have come to expect.
Bulletproof Solutions Inc. was founded by Steve Burns in 2000. The company began as a Network and Security Consulting firm and quickly diversified into offering a full menu of IT services. Bulletproof has more than 50 employees. There are four major shareholders who own 80% of the company and the remaining 20% is employee owned. Bulletproof is proud of its Atlantic Canadian heritage and is committed to creating opportunities for other Atlantic Canadians.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Fredericton, New Brunswick, Canada |
| Contact name: | Darryl Esau |
| Contact email: | darryl.esau@bulletproofsi.com |
| Contact number: | (506) 452-8558 x6030 |
Burntsand
About Burntsand - www.burntsand.com
Burntsand is a business consulting and technology services company that designs, architects, and implements information technology to deliver business advantage for its Mid-Market clients, including divisions of Global 2000 companies.
Burntsand was established in 1996 on the foundation of delivering innovative, cost-effective solutions on time and on budget. Based upon this foundation, Burntsand has become a customer-focused, forward-thinking North American leader in the delivery of Enterprise Content Management, Portal, and Service Management Solutions focused on leading technologies such as Microsoft, Documentum and Remedy.
Headquartered in Toronto, Burntsand operates from locations across North America. The company's shares (TSX: BRT) are traded on the Toronto Stock Exchange.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATP) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Mark Marinaro |
| Contact email: | mmarinaro@burntsand.com |
| Contact number: | (416) 576-8761 |
CTC TrainCanada
About CTC TrainCanada - www.traincanada.com
ctc TrainCanada® is Canada’s leading providers of corporate training. We are a privately owned Canadian organization bringing over twenty years of training and development experience to the market. With eleven convenient locations nationally, we work with our clients to build technical and business competencies to meet economic demands.
Our portfolio of offering includes: Project Management, Business Analysis, Technical Learning Solutions, Service Management (ITIL), Leadership & Business Skills, Room Rentals and Remote Classroom Delivery (When you need it! Where you need it!).
Our Vision - ctc TrainCanada® was formed to fill the gap for quality instructor-led Corporate Training. Our vision - build a Canadian owned company to supply clients with a simple yet personalized approach to training, schedules, processes and services. Our focus after 20 years has not changed. Provide integrity, value, commitment and understanding, backed by a 100% customer satisfaction guarantee. Delivering professional training with ease, punctuality and reliability are cornerstones of our organization. We are not satisfied with your training experience until you are.
We have 11 training centres in Canada, and work with global Training Partners. We achieved this growth by listening to clients and understanding their challenges. Coming up with solutions has enabled us to expand the range of core services.
Over the years we have kept ahead of the pack, whereas other companies dropped off. We succeeded by paying attention and adapting to changing needs. We consulted with clients and kept ourselves open to change. We provide clients with outstanding after service support and quality assurance. Our growth can only be attributed to our business background, ethics, reliability and the trust of our valued customers. Companies seeking hands-on training and on-the-job productivity have come to rely on our professional expertise.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Ottawa, Ontario, Canada |
| Contact name: | Sandra Currie – Manager Programs and Strategic Alliances |
| Contact email: | sandrac@traincanada.com |
| Contact number: | 1-800-699-4007 x1314 |
CTE Solutions
About CTE Solutions - www.ctesolutions.com
Organizations are constantly faced with changes in technology driven by business needs and technological advances. CTE Solutions helps meet this challenge by providing a flexible, personal approach to IT learning solutions. With CTE Solutions IM/IT professionals quickly obtain the knowledge and skills they need to reduce downtime, increase productivity and maintain uninterrupted services to internal and external clients. CTE Solutions delivers Accredited ITIL®, Certified Microsoft, Authorized Cisco, Authorized COBIT®, Accredited TOGAF, IIBA Endorsed Business Analysis, PMI Registered Project Management, Authorized Novell, IT Security, SNIA Storage Area Networking (SAN), UNIX/Linux, CompTIA, and Java/Programming Training. CTE Solutions delivers - Training with IMPACT.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Ottawa, Ontario, Canada |
| Contact name: | Amanda Wallace |
| Contact email: | amanda@ctesolutions.com |
| Contact number: | (613) 798-5353 x226 (Toll Free 1-866-635-5353) |
Latitude3
About Latitude3 – www.latitude3.ca
Entreprise de services conseils en technologies de l’information, Latitude 3 est née en 2007 du désir de révolutionner la façon de faire du marché et d’offrir un service de qualité selon des standards très élevés. L’équipe de Latitude 3 cumule une expertise de plus de 20 ans en consultation et gestion de talents, pour la moyenne et grande entreprise. Nos conseillers évoluent dans divers secteurs, tels que : bancaire, assurance, santé, transport, vente au détail, manufacturier et distribution, pharmaceutique, transport, public et parapublic, etc.
On différencie l’équipe Latitude 3 par notre pensée client, notre compétence et notre sens des responsabilités. Bien plus encore, Latitude 3 est une équipe de professionnels, mais ce sont avant tout des humains. Nous prenons un soin précieux à les définir dans votre équipe, parce que le savoir-être est un facteur déterminant. Nos conseillers partagent nos valeurs de surpassement et de volonté à s’intégrer dans la culture de votre entreprise. Les collaborateurs de Latitude 3 possèdent une expertise qui vise une stratégie d’intervention efficace et professionnelle en technologies de l’information. Les pratiques observables de nos conseillers se situent à plusieurs niveaux, que vos projets requièrent les services d’un conseiller contractuel ou permanent, dans divers domaines d’intervention :
- Formation (ITIL, Cobit, etc.)
- Conseil stratégique en TI
- Gestion et direction de projets et de programmes
- Meilleures pratiques en TI
- Évaluation d'opportunités
- Étude de faisabilité
- Analyse et développement des processus d'affaires
- Analyse préliminaire
- Analyse fonctionnelle
- Architecture
- Gouvernance et Sécurité
- Développement
- Administration et gestion de systèmes
- Implantation, migration et déploiement technologique
Parce que nos principes et nos valeurs sont l’ensemble des comportements pratiques qui nous ressemblent et nous rassemblent, nous pouvons alors et seulement collaborer à l’atteinte des objectifs du client par nos orientations communes. Latitude 3 est une équipe dynamique, passionnée et une référence en ce qui a trait au service-client. Nos conseillers veulent partager leur savoir-faire et leur savoir-être et vous soutenir dans l’accomplissement de vos projets en TI. Nous avons à cœur de vous transmettre notre enthousiasme et notre expérience dans toutes les sphères des technologies de l’information.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Montreal, Quebec, Canada |
| Contact name: | Martine Theriault |
| Contact email: | mtheriault@latitude3.ca |
| Contact number: | (514) 316-5050 |
Nexio
About Nexio - www.nexio.com
Information Technology Service Management - IT infrastructure is increasingly recognized as the backbone of the enterprise. Thus, in order to meet growing business demands, organizations must have the skills, tools, and agility to succeed. This will ultimately translate into clear demonstrable performance and bottom line benefits. The challenge, however, is to establish key IT performance indicators and translate them into measurable business benefits. Information Technology Service Management (ITSM) consists of best practice applications and processes required to support internal IT customers. NEXIO offers a comprehensive ITSM services portfolio that delivers unparalleled services designed to meet the unique requirements of your organization.
- ITSM Compliance Services
- Process Design and Optimisation Services
- Audit & Continuous Improvement Services
- Tools Implementation Services
- Service Management Outsourcing
- Apollo 13 Simulation Game
- BPMN Training
- Methodology
NEXIO offers world class, proven methodologies and best practices delivered with unprecedented quality and experience. At Nexio, we believe that excellence begins with an exceptional workforce. Our seasoned professionals offer deep domain knowledge and solid qualifications necessary to help your organization reach its ultimate potential. Our ultimate goal is to help transform your ITSM operations to improve overall service quality, reduce risk and increase business performance. Our customized approach to IT service management includes the right combination of services you need to achieve success. For more information, visit www.nexio.com
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Montreal, Quebec, Canada |
| Contact name: | Stephen Goulet - Vice Président |
| Contact email: | stephen.goulet@nexio.com |
| Contact number: | (514) 798-3707 x2004 |
Procom
About Procom Consultants Group – www.procom.ca
Procom Consultants Group Ltd. (Procom) is the market leader for IT Staffing in Canada. Founded by Frank McCrea in 1978, Procom remains a Canadian owned and privately held company. Over the 30 years that it has been in existence, Frank has guided the company towards the goal of being both ‘The Client and Consultant Agency of Choice’. Continuously improving and adapting Procom to meet the needs of our business partners has been a hallmark of Frank’s vision and is a characteristic that has remained central to the Procom identity continuing into the 21st century.
Procom’s business service expertise includes contract staffing, permanent placement, contract administration/payrolling services, and vendor management. As an ISO 9001-2000 designated organization, Procom’s processes are robust and streamlined. Our consultants and Clients alike will attest to Procom’s quality, depth of offering and leading edge utilization of both technology and service delivery best practices.
Procom is a National Canadian supplier with offices in Halifax, Montreal, Quebec City, Ottawa, Toronto, Kitchener-Waterloo, London, Edmonton, Calgary and Vancouver. Procom also has US Offices in Dallas (TX) and Raleigh (NC). For more information visit: www.procom.ca
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Peter Carr |
| Contact number: | (647) 288-4685 |
Protech
About Protech – www.protechtraining.com
One idea... Professional, Technical and above all, world-class Service." ProTech Professional Technical Services, Inc. is an enterprise Information Technology firm formed by industry veterans with almost two centuries of collective experience. ProTech's founders created the company to re-establish the "work hard, play hard" environment they had enjoyed while managers at one of the world's most successful software organizations. With one idea, a business meeting and just a $5000 investment, the company launched into a multi-million dollar corporation with twenty-years of sustained growth and success. This success is a tribute to the "tenets" discussed in that meeting.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Toronto, Ontario, Canada |
| Toronto Contact name: | Robert Stover |
| Toronto Contact email: | rstover@protechtraining.com |
| Toronto Contact number: | (613) 798-5353 x226 (Toll Free 1-866-635-5353) |
| Ottawa Contact name: | Penny McDougall |
| Ottawa Contact email: | pmcdougall@protechtraining.com |
Sierra Systems
About Sierra Systems - www.sierrasystems.com
Sierra Systems is an IT and management consulting services company with more than 1000 employees in 13 markets in North America and a development center in Romania.
Our primary goal today is the same as the one we began with back in 1966: to improve our clients' businesses by marrying advanced technology with clear thinking and solid expertise. We offer a full range of management consulting, systems integration and managed services tailored to the unique needs of each of the industries in which we have deep expertise - including: federal, state and provincial government, health, justice, transportation, energy and financial services.
This unwavering commitment to our clients' needs has allowed us to build long-term, trusting and loyal relationships with an enviable list of clients. It has given us the ability to set ambitious objectives for client projects and meet them time and time again with unparalleled speed and precision. We build what we promise: business solutions that work.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Ottawa, Ontario, Canada |
| Contact name: | John DeLand |
| Contact email: | john_deland@sympatico.ca |
| Contact number: | (613) 236-7888 x237 |
Stroma
About Stroma - www.stroma.ca
Stroma Service Consulting is an established IT consulting company that supports clients with small to large technology infrastructures. We are an achievement oriented professional services company and we subscribe to the goals of technology and business management principles. Our goal is to make our clients successful by adding value to their organization.
Our IT Service Management practice provides a full solution set from ITSM/ITIL® consulting and training for process definition through to providing the World’s No. 1 ITIL®-compliant Service Management Suite from the Marval Group.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | North Bay, Ontario, Canada |
| Contact name: | Mark Sherry |
| Contact email: | mark.sherry@stroma.ca |
| Contact number: | (705) 840-6000 |
Synesis-Versalys
About Synesis-Versalys - www.versalys.com
Synesis-Versalys provides training to the employees in the field of Information Technology and Soft Skills. Synesis-Versalys offers advanced training and certified training on the following products: Microsoft, Cisco, Citrix, VM Ware, ITIL, .Net and Oracle.
In addition, it offers training for office software skills, graphics and multimedia, contact management, and Web programming. Further, the company provides training for French and English languages. It also offers sales, administration, research and development, and pedagogical materials. The company is based in Montreal, Canada and offers 30 classrooms in 4 branches in the province of Quebec.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Montreal, Quebec, Canada |
| Contact name: | Ugo Dionne |
| Contact email: | ud@synesis.ca |
| Contact number: | (514) 995-5050 |
TekSource Corporate Learning
About TekSource - www.teksource.ca
TekSource Corporate Learning excels in providing IT learning to corporate clients, IT professionals, and certification training to IT career oriented individuals. TekSource Corporate Learning is a Canadian training and learning Solutions Company headquartered in downtown Toronto, Ontario. TekSource is the industry leader in the delivery of interactive, on-demand, mentored training for IT professionals. Our services capabilities extend to content sourcing and development, learning management and training vendor management. TekSource is a Microsoft Gold Certified Partner for Learning Solutions. For additional information about TekSource Corporate Learning please visit: www.teksource.ca.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology Partner (ATP) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Kelly Rooney |
| Contact email: | info@teksource.ca |
| Contact number: | (647) 827-0488 x122 (Toll Free 877-827-0488) |
Web Age Solutions
About Web Age Solutions - www.webagesolutions.com
Founded in 1999 by Tapas Banerjee, Web Age Solutions started out as a Training and Consulting company offering services to Fortune 500 companies in Canada and the Eastern United States. From our Toronto-based headquarters, Web Age has expanded across North America to support clients from a wide range of industries. Over a period of nine years, Web Age has grown consistently; expanding to every major global market and now offers a full suite of technology education and mentoring services.
Web Age Solutions provides mentoring services and skills training to companies navigating the world of online business. Using industry-standard methodologies, we help our clients build efficient and cost-effective e-business systems. Our mentoring programs support the rapid development of mission-critical applications, while our technicians transfer their skills and knowledge to help clients maintain success. Not only does Web Age have hundreds of proprietary training courses to meet your needs, we also offer a full suite of services-from initial consulting to full implementation of your e-business strategy-delivered by experienced technicians and teachers. As a result, Web Age Solutions is the ideal e-business education partner.
Web Age's education solutions are in use throughout North America, Africa, Australia, Europe, and the Middle East. We are large enough to work with over 50 of the top Fortune 100 Companies, but small enough to provide the level of support, customization and customer service that is deserved by our clients.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Toronto, Ontario, Canada |
| Contact name: | Gary Bilodeau |
| Contact email: | gary.bilodeau@webagesolutions.com |
| Contact number: | (403) 206-4640 |
Europe
CEDRE IT
About CEDRE IT - www.cedre-informatique.fr
CEDRE IT accompagne les Organisations Informatiques dans leur démarche de transformation du Service IT en atout stratégique pour l'Entreprise. Dans ce cadre, CEDRE IT propose audit, conseil, accompagnement à la réalisation, coaching, management d'intérim et cursus de formations certifiantes dans les domaines suivants:
- L’IT Governance (CobIT, VAL IT, ISO 27001),
- L'IT Service Management (ITIL, ISO 20000, CMMi),
- L'IT Project Management (PMI, Prince2),
- L'Outsourcing Management (eSCM-CL, eSCM-SP)
Pour se faire, CEDRE IT s'appuie sur le premier réseau européen de professionnels spécialisés en ITSM. En rejoignant notre hub "ITSM Pro", chaque entreprise membre bénéficie alors d'un ensemble de services communautaires leur permettant de prospérer ensemble tout en restant chacune à la pointe de leur expertise…
Notre volonté… Délivrer des prestations de valeur pour nos clients, en conjuguant l'expertise de nos entreprises membres avec notre sens du service!
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Paris, France |
| Contact name: | Marc Voiron |
| Contact number: | +06 87 99 46 03 |
Eurotil
About Eurotil - www.eurotil.com
Une dimension régionale
- Eurotil est basé à Cadolive entre Marseille et Aix-en-Provence. Nous intervenons donc avec facilité sur toute la région PACA. Il n'est donc plus nécessaire de faire descendre de Paris les consultants ITIL et ISO 20000 : des consultants sont maintenant implantés en Provence et à votre disposition. De la même manière, plus besoin de monter sur Paris pour obenir des formations sur ITIL.
Une dimension nationale
- Basés en grande partie dans le sud de la France, nous intervenons partout en France pour les formations, les ateliers, le conseil et toutes nos prestations.
Une dimension francophone
- L'équipe Eurotil est constituée de consultants d'expérience et provenant de plusieurs horizons de la francophonie : Québec, Belgique, France, Tunisie. Nous avons en commun une langue et nous pensons que cette langue commune combinée à des cultures différentes est un formidable atout.
- Mais nous intervenons aussi en anglais, en néerlandais et en arabe.
La localisation
- Eurotil est basé à Cadolive, village situé entre Marseille et Aix-en-Provence. Cadolive est une commune française de 2087 habitants (1999), située dans le département des Bouches-du-Rhône et la région Provence-Alpes-Côte d'Azur. Elle se situe à l'extrémité orientale du Massif de l’'Etoile entre Peypin et Saint-Savournin.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Cadolive, France |
| Contact name: | François Joncas |
| Contact email: | francois.joncas@eurotil.com |
| Contact number: | +33 (0)4 42 32 35 66 |
Middle East
eas-Quest
About eas-Quest - www.eas-Quest.com
easQuest Training & Consulting, the first and only accredited ITIL® Training Provider in Jordan, a member of Arabsic Training & Consulting. easQuest offers specialised IT Service Management engagements in Jordan, Middle-East & North Africa. We offer ongoing Public Courses in the IT Infrastructure Library (ITIL®) best-practice. These courses can be provided also in-house, tailored to a location, and time frame that suit your organisation.
Besides the training, easQuest offers a wide array of ICT Management consultancy services using the industry-leading techniques and best practices and international standards. Our internationally trained consultants are empowered to make the difference for our clients. They can assist and guide your organisation forward in all areas of ICT Management.
| Ahead Technology Curriculum | ITIL® Intermediate Courses, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Amman, Jordan (serving Middle East and North Africa) |
| Contact name: | Emad M.S. |
| Contact email: | emad@eas-quest.com |
| Contact number: | +962-65007335 |
Japan
JJS
About JJS - www.jjs.co.jp
JJS was established in 1999 in Sapporo, Japan and in 2005 the head office was moved to Tokyo. The focus of the company is on elearning content development, instructor-led training and certifications related to ITIL®, IEC 20000®. JSS also provides IBM, Microsoft Certified Learning Services, VoIP, Telecom and CompTIA. Training centers are located in Tokyo (Shimbashi), Tokyo (Toranomom), and Osaka. Ahead Technology Foundation Level course materials have been translated into Japanese.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATA) |
| Headquarters: | Tokyo, Japan |
| Contact name: | Murayama Takaharu |
| Contact email: | Murayama@jjs.net |
| Contact number: | 03-3580-2500 |
System Scope Corporation
About SSC
System Scope Corporation is located in Sendia Miyagi, Japan and their primary business is software development and Information Technology Service Management (ITSM) training and consulting services serving the Japanese market. Various Ahead Technology course materials are delivered in Japanese with Japanese student materials.
| Ahead Technology Curriculum | Full ITIL®, Cobit® and ISO/IEC 20000® program |
| Accreditation: | Ahead Technology sponsored ITIL® Accredited Training Associate (ATP) |
| Headquarters: | Sendai, Miyagi |
| Contact name: | Takashi Maeda |
| Contact number: | 022-743-4069 |