Practitioners as Instructors
Our accredited and certified instructors are some of best in the world, possessing a wealth of ITSM and other best practices knowledge and experiences. We have expertise in ITIL®, COBIT®, TOGAF®, MSP®, PRINCE2®, Lean Six Sigma, amongst other best practices. We validate the credentials and capabilities of everyone associated with us and ensure they undergo a vigorous “On-Boarding” program prior to teaching our program. We ensure they understand and can effectively communicate the importance of the Service Management Philosophy. Our instructors also put special emphasis on explaining the importance of successfully passing the relevant certification exams.